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Customer testimonials

At Busy Bees Maid Services (North West), we pride ourselves on our high standards of service and attention to detail. Browse through this page to see what our satisfied customers have to say about us.

Good morning, can I say thank you that Krystel and Sue for coming early, it is a great help to us. We would like to say that it is a pleasure to have them in our home. They are a good team and they do a brilliant job and I would recommend them without hesitation. I just wanted to say how pleased I was with your service today. The two young ladies who came this morning were very helpful and pleasant, and gave the place a very thorough clean.
Regards
Ian M. Neston

 

Apologies for the delay in writing this, I have told you that our lives have been somewhat preoccupied as our youngest has been diagnosed with a serious heart condition and she has been in and out of Alder Hey having various operations to correct the defect. At last we are there and we hope she has now been 100% cured.

I did, however, promise to put something down in writing and so here it is.

I have spent many years employing various private as well as franchised cleaners in the Chester area. It would be accurate to say that I have been through at least 6 franchises (they will remain nameless, but you probably know your competition) and at least 6 private cleaners.

Without fail, after a short period of time, their cleaning skills have plummeted, their eye for detail missing many obvious things, and their speed and efficiency slowing to a snails pace.

However, I am delighted to say that since you became responsible for my weekly clean, matters have improved immensely. The staff are extremely efficient, fast working, but thorough and their eye for detail immaculate.

Over the months, this high standard has been maintained and I see no slipping of standards what so ever. Nothing is too much trouble, and if I ask them to do something a little out of the general spec, it is completed immediately and professionally.

In the past, I admit to finding it awkward and uncomfortable having to criticise or ask staff to re-do something, but should there be anything they have forgotten (which is so rare I can't even think of an incident) I know that they will be friendly, approachable and there won't be an issue.

Your staff have a very professional manner, but at the same time, are friendly and polite. As a rule I am not comfortable having people in my home (I'm sure most people are the same), but they are so discreet and quiet, I hardly notice they are there. It is always a pleasure to wander round my home once they have left, and enjoy fresh, sparkling, clean environment!

I know good things don't last forever, but I would be most disappointed should I lose them.

Regards

Yours sincerely
Mrs. J Pulford

 

Gordon and I would just like you to know how pleased we are with the  work done for us on each visit, today by Felicity and Lee. They are such lovely and caring people. Today for the first time they changed the bed and left it looking so pretty. Please pass on our message to them.

With all the best wishes
Enid and Gordon C, CH47

 

Struggling to keep your house clean and tidy? Call Busy Bees Maid Services (North West) on
0151 639 6399

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